Cancellation policy

This cancellation policy applies to consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right to cancel

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party named by you who is not the carrier, takes possession of the goods.

To exercise your right to cancel, you must inform us (Weingut Johannes und Gernot Reith GbR, Obere Laugasse 1, 55286 Wörrstadt, telephone 06732-63976, email info@reithwein.com) of your decision to cancel this contract by a clear statement, for example a letter sent by post or an email. You may use the model cancellation form below, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning the exercise of the right to cancel before the cancellation period expires.

Effects of cancellation

If you cancel this contract, we will reimburse all payments received from you, including delivery costs, except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us. Reimbursement will be made without undue delay and no later than fourteen days from the day on which we receive your notice of cancellation. We will use the same means of payment that you used for the original transaction unless expressly agreed otherwise; you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or until you provide evidence that you have returned them, whichever occurs first. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the cancellation. The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct cost of returning the goods.

You are liable for any diminished value of the goods only if it results from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

End of the cancellation policy

Model cancellation form

If you wish to cancel the contract, please complete this form and return it.

To: Weingut Johannes und Gernot Reith GbR, Obere Laugasse 1, 55286 Wörrstadt, telephone 06732-63976, email info@reithwein.com

• I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) / for the supply of the following service (*).
• Ordered on (*) / received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s), only if this form is submitted on paper
• Date

(*) Delete as appropriate.

Electronic cancellation function

You can also exercise your right to cancel using our electronic cancellation function. During the cancellation period it is continuously available in the website footer under “Withdraw from contract”. After submitting the form using the “Confirm cancellation” button, you will promptly receive an email acknowledgement containing your cancellation statement and the date and time of receipt. To meet the deadline, it is sufficient to submit the statement before the cancellation period expires.